SSE Meeting 46

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14th February 2022

Contents

Attendees

John Davies, Simon Wright, Andrew Farncombe, Mark Womersley, Neil Hunter, apologies: Iain Cardow, Sarvar Ahmad

Don’t Panic Guide tp Service Systems Engineering

Simon submitted INCOSE UK form for producing standard guide.

Draft /outline produced. Circulated prior to meeting and discussed at meeting.


CONTENTS

Introduction 1#

Chapter 1 – services and service systems 5

Chapter 2 – understanding purpose and people 13

Chapter 3 – understanding service structure 21

Chapter 4 – understanding service behaviour 37

Chapter 5 –verification and validation 38

References and further reading 41

Futher work

Agreed for Simon to update draft based on discussion at meeting and to progress further when able to do so.

Date of next meeting

28yh March 2022 10:00 to 11:00.

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